Booking.com
Senior Experience Consultant - Connectivity - Amsterdam, NL
As a Senior Experience Consultant at Booking.com, I act as a senior UX consultant embedded within the connectivity partner ecosystem, helping partner businesses improve the digital products used by accommodation providers. My role blends strategic advising with hands-on UX practice: I evaluate user journeys, workflows, and technical constraints; run design critiques, UX workshops, design sprints, and usability testing; and lead experience-focused initiatives like the Seamless Experience Accelerator. I run design workshops that bring cross-functional teams together to turn client needs into practical, actionable solutions — collaborating closely with commercial, product, engineering, and technical teams along the way. I also mentor junior consultants and help build scalable consulting frameworks, all with the goal of making partner products more intuitive and effective for accommodation providers — strengthening the experience for both partners and Booking.com.